Frequently Asked Questions
Everything you need to know about your Xplosive Ape gear and orders.
What is the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your shipment's progress.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take between 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request and receive a return shipping label.
How should I care for my Xplosive Ape apparel?
To maintain the quality of the prints and fabric, we recommend washing your garments inside out on a cold cycle and hanging them to dry. Avoid ironing directly on any graphic designs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Clearpay in select regions.
Do you offer international shipping?
Yes, we ship Xplosive Ape products worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.